Terms of Use

Terms and Conditions

Welcome to FontReport! We are FontReport Pty Ltd (ABN 19 696 131 709), and we provide a font analysis tool that scans websites and supported files to identify font usage and help you identify and narrow down which fonts may require licensing attention (Tool). The Tool is known as FontReport and is described in more detail on our website at www.fontreport.com (Website).

These terms and conditions (Terms) govern your access to the Tool and us providing you any other services as set out in these Terms (Services). As part of our Services, you may engage us to provide a "Scan Pack". Your Scan Pack is for the tiered package as selected by you and agreed between us through the Website (Scan Pack Tier).

You can view the most updated version of our Terms on our Website. Please read these terms and conditions carefully before agreeing to proceed with our Services.

1. Accepting These Terms

By clicking the "I accept these Terms" button on our Website, paying for your Scan Pack or otherwise accepting the benefit of any part our Services, you agree to be bound by these Terms.

We may change these Terms at any time by notifying you, and your continued use of the Services following such an update will represent an agreement by you to be bound by the Terms as amended.

By accepting these Terms, you represent and warrant that you can legally enter a contract and are authorised to use the payment method provided.

2. Your Scan Pack

2.1 Duration

You have 30 days to use your scan credits from the date of purchase for Starter and Agency Scan Packs, or 365 days for Enterprise, unless otherwise agreed in writing (Scan Pack Period).

You can use your included scan credits until the end of the Scan Pack Period or until you have used all of them. If you purchase a new Scan Pack before expiry, any unused credits are carried forward and share the updated expiry date.

We may send you a reminder notice seven (7) days prior to the end of the current Scan Pack Period. You acknowledge that you are responsible for monitoring the Scan Pack Period and your credits and ensuring that any renewal payment is made on time. Our failure to send, or your failure to receive, a reminder notice does not prevent the Scan Pack or your credits from expiring.

A new Scan Pack is available from the date of purchase. The updated expiry date is the later of the existing expiry date and the purchase date plus the new pack's applicable Scan Pack Period. Credits that have already expired are not restored by a new purchase.

Report retention is separate from credit validity. Completed reports are normally retained for 30 days for Starter, 90 days for Agency and 365 days for Enterprise, unless a different retention period is specified for your account or report.

2.2 Scope of Services

Your Scan Pack includes the benefits and limitations of your Scan Pack Tier as set out on our Website, or as otherwise communicated to you when you subscribe for your Scan Pack. We may amend the benefits and limitations of our Scan Pack Tiers from time to time. Any changes will be published on our Website and will not affect any Scan Packs that have already been purchased.

Browser-based scanning, where available for Enterprise users, is subject to the enabled features and applicable page and time limits. It can take longer than static analysis. Where cumulative scanning is used, browser-rendering limits may require more batches, and therefore more scan credits, to cover the same number of pages. Each cumulative batch uses one scan credit; browser rendering does not itself apply a fixed credit multiplier.

2.3 Disclaimers

You acknowledge and agree that:

• you are responsible for ensuring that you hold all necessary and valid licences for any fonts used by you, irrespective of whether such fonts are identified by FontReport;
• any scan results or outputs generated by FontReport are provided for general informational and discovery purposes only and do not represent a complete, accurate or definitive audit of font usage;
• you must independently verify the accuracy and completeness of any scan results and must not rely exclusively on FontReport when making decisions regarding licensing compliance;
• the Tool and its outputs do not constitute legal or other professional advice. You should seek independent advice from a suitably qualified legal professional in relation to any font licensing obligations or risks;
• you retain full responsibility for compliance with all applicable font licensing requirements, and to the maximum extent permitted by law, FontReport disclaims all liability for any fonts not identified by the Tool, and for any claims, disputes, losses or proceedings arising in connection with your use of fonts;
• you are responsible for maintaining the confidentiality and security of any access credentials including payment keys and must not disclose them to any unauthorised third party;
• you must not adapt, modify or tamper in any way with the Tool;
• you agree to use FontReport solely for legitimate purposes related to your own font analysis needs and in accordance with these Terms; and
• you must only scan websites and files that you own or are otherwise authorised to analyse.

2.4 Tool

While your Scan Pack is maintained, we grant to you a non-exclusive, non-transferable licence to use the Tool and our related Services.

We may from time to time, in our absolute discretion, release upgraded, improved, modified or new versions of the Tool (Enhancements). Any Enhancements to the Tool will not limit or otherwise affect these Terms. Enhancements may cause downtime or delays from time to time, and credits will not be provided for such downtime.

We may change any features of the Services at any time. Where we change any features of the Services that affect functionality or change the way that you use the Tool in a noticeable way, we will notify you.

2.5 Support Services

We will provide general support where reasonably necessary to resolve technical issues with the Tool (Support Services). We will use our reasonable endeavours to respond to requests for Support Services and you acknowledge that we may not be available 24/7 or respond within a particular time frame. You may not have any claim for delay to your access to the Tool due to any failure or delay in Support Services.

3. Data Hosting

We may host the Servers using third-party providers, including infrastructure located outside Australia.

While we use reasonable efforts to ensure the Services are secure, reliable and available, we do not guarantee uninterrupted or error-free operation, and availability may be affected by maintenance or factors outside our control.

We take reasonable steps to protect your data, but to the maximum extent permitted by law, we are not responsible for any loss, corruption or unauthorised access to your data (including reports generate by Scan Packs). You are responsible for maintaining your own copies and backups of your data.

4. Fees and Payment

4.1 Free Preview

We may from time to time offer a free preview of the Tool. Scan results from a free preview are stored for 7 days and include a limited selection of font details. You must purchase a Scan Pack to access full report details and the additional features of your selected tier. The benefits and limitations of the free preview are set out on our Website, which we may amend from time to time.

4.2 Fees

You must pay fees to us in the amounts specified on the Website for your Scan Pack Tier, or as otherwise agreed in writing (Fees). All Fees must be paid in advance unless otherwise agreed under clause 4.3. To the extent permitted by law, Fees are non-refundable for change of mind.

We may, from time to time, change our Fees. Any changes will be published on our Website.

Unless otherwise indicated, the Fees do not include GST. In relation to any GST payable for a taxable supply by us, you must pay the GST subject to us providing a tax invoice.

Where permitted by applicable law and payment-network rules, we reserve the right to charge credit card surcharges in the event payments are made using a credit, debit or charge card (including Visa, MasterCard or American Express).

Unless otherwise agreed under clause 4.3, payment keys for access will be delivered to you via email following payment of the Fees for your Scan Pack tier. You are solely responsible for safeguarding your payment keys. Although payment keys may be shared, we reserve the right, in our sole discretion, to refuse or limit replacement of lost or shared keys, subject to verification of purchase.

We use a third-party online payment partner, currently Stripe (Online Payment Partner), to collect online payments. Where you pay through the Online Payment Partner, you agree that the processing of payments will be, in addition to this agreement, subject to the terms, conditions and privacy policies of the Online Payment Partner, which can be found https://stripe.com/au/legal/ssa. You release us from all liability for loss or damage suffered as a result of any act or omission of the Online Payment Partner. You have the right to reject any terms and conditions of the Online Payment Partner. If you reject those terms, please contact us to discuss alternative payment options.

4.3 Enterprise Payment Arrangements

Enterprise customers may request alternative invoicing and payment arrangements, including invoices issued against purchase orders, payment by bank transfer and agreed payment due dates. Any such arrangements must be agreed by us in writing. To the extent of any inconsistency, the agreed arrangements take precedence over the payment and access-activation requirements in clause 4.2.

Terms contained in a purchase order or other customer procurement document do not amend these Terms unless we expressly agree to those amendments in writing.

5. Intellectual Property and Data

(Our ownership) We retain ownership of all materials provided to you throughout the course of your Scan Pack in connection with the Tool (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Tool Content) and reserve all rights in any Intellectual Property Rights owned or licensed by us in the Tool Content not expressly granted to you.

(Licence to you) You are granted a licence to the Tool Content and you may make a temporary electronic copy of all or part of any materials provided to you for the sole purpose of viewing them and using them for the purposes of the Tool. You may also save copies of reports for your records using the PDF or Excel export options available under your Scan Pack Tier. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish those materials or any Tool Content without prior written consent from us or as otherwise permitted by law.

(Licence to us) You grant to us a non-exclusive, worldwide and irrevocable licence to use your provided data to the extent reasonably required to provide the Tool and improve the Tool (such as by accessing scan results for debugging, quality assessment and to improve font detection accuracy).

(Third party IP rights) You warrant that our use of your data will not infringe any third-party Intellectual Property Rights and indemnify us from and against all losses, claims, expenses, damages and liabilities (including any taxes, fees or costs) which arise out of such infringement.

For the purposes of this clause, "Intellectual Property Rights" means any and all present and future intellectual and industrial property rights throughout the world (whether registered or unregistered), including copyright, trade marks, designs, patents, moral rights, trade, business, company and domain names, and other proprietary rights, trade secrets, know-how, technical data, confidential information and the right to have information kept confidential, or any rights to registration of such rights (including renewal), whether created before or after the date of this agreement.

6. Confidentiality & Privacy

We collect personal information about you in the course of providing you with the Solution, to contact and communicate with you, to respond to your enquiries and for other purposes set out in our Privacy Policy which can be found on our Privacy Policy page.

Our Privacy Policy contains more information about how we use, disclose and store your personal information and details how you can access and correct your personal information.

By agreeing to these Terms, you agree to our handling of personal information in accordance with our Privacy Policy.

Each party must keep confidential any non-public information disclosed by the other party in connection with these Terms and must not use or disclose that information except as necessary to perform its obligations under these Terms.

7. Liability

7.1 Limitations

(Service Limitations) While we will use our reasonable endeavours to ensure the Services are working for its intended purpose, you acknowledge and agree that from time to time, the Services may have errors or defects or may not be accessible at all times.

(Limitations of Font Detection) While FontReport is designed to provide comprehensive font detection, no automated scanning tool can guarantee the identification of every font used on a website. Detection outcomes depend on a range of technical factors, some of which are beyond our control. Without limitation, the following circumstances may affect detection accuracy:

• Programmatic and JavaScript-driven fonts: FontReport reviews JavaScript files for common font-loading patterns (including CSS-in-JS implementations, direct font file references, third-party font services, and standard loaders). However, fonts introduced dynamically at runtime, such as those retrieved via APIs, generated programmatically, or referenced through non-human-readable identifiers, may not be detected;
• Limited client-side execution: FontReport primarily analyses static source code, including HTML, CSS, and JavaScript. For eligible Enterprise scans, it may also execute JavaScript in a browser to check the first page for dynamically loaded fonts, including a limited downward scroll when enabled. For supported JavaScript-dependent sites, browser rendering may extend to additional pages within the applicable scan limits. These checks do not reproduce every user interaction or guarantee that every page or font will be captured;
• Scope of page scanning: Analysis is limited to the pages included within a scan. Websites with extensive page counts may not be fully covered in a single session. Although scan durations scale based on the requested scope, performance constraints (such as slow server responses) may result in scans ending before completion. Where this occurs, the report will indicate that the scan was incomplete;
• Dynamic or deferred content: Fonts loaded through lazy loading, asynchronous requests or third-party scripts may be detected during browser checks, but content that loads outside the limited rendering or scrolling period, or requires other user interactions, may fall outside the scope of detection;
• Server-side limitations: Website configurations may restrict automated access, including through blocking, throttling or serving alternative content to automated tools. This may limit FontReport's ability to retrieve page data or associated font files;
• Restricted access content: Website scans are unable to scan content behind authentication or access controls, including password-protected areas, paywalls, CAPTCHA challenges or login-restricted pages. Pages affected by such controls during a scan may be skipped;
• Crawling restrictions: Unless otherwise agreed in writing, FontReport will not scan a site where robots.txt prohibits FontReport from crawling the entire site;
• Non-HTML assets: PDF and supported app-package scanning is available only where enabled for your account. Other non-HTML formats, including word processing documents and presentation files, are not analysed;
• Rendered or embedded media: Fonts displayed within images, canvas elements, SVGs or cross-origin iframes are not detectable by the Tool;
• Unreferenced font files: Only fonts actively referenced within a website's codebase are identified. Font files present on a server but not in use will not be reported; and
• Non-standard implementations: Fonts embedded through non-standard methods, obfuscated code or proprietary delivery mechanisms may not be recognised.

FontReport is continually developed to expand its detection capabilities. However, due to the variability of website technologies and implementations, complete or exhaustive detection cannot be assured in all cases.

(Exclusion) To the maximum extent permitted by applicable law, all express or implied representations and warranties not expressly stated in these Terms are excluded.

(Consumer law) Nothing in these Terms is intended to limit the operation of the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth) (ACL). Under the ACL, the Client may be entitled to certain remedies (like a refund, replacement or repair) if there is a failure with the goods or services provided.

7.2 Liability

To the maximum extent permitted by law, FontReport will not be liable for any disputes, claims, demands or legal proceedings relating to font licensing arising from your use of fonts on your website, regardless of whether those fonts were identified by the Tool. This exclusion applies to claims brought by any third party, including font foundries, type designers and licensing authorities.

To the maximum extent permitted by law, the total liability of each party in respect of loss or damage sustained by the other party in connection with these Terms or the Solution is limited to the total Fees paid to us by you in the 6 months preceding the date of the event giving rise to the relevant liability.

7.3 Consequential Loss

To the maximum extent permitted by law, neither party will be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue in connection with these Terms or any goods or services provided by us, except:

• in relation to a party's liability for fraud, personal injury, death or loss or damage to tangible property; or
• to the extent this liability cannot be excluded under the Competition and Consumer Act 2010 (Cth).

8. Cancellation

We may cancel your Scan Pack immediately by written notice if you have breached these Terms.

Upon termination of this agreement, subject to any access we may provide to your scan history, you will no longer have access to the Tool and we will have no responsibility to store or otherwise retain your data.

Each party must comply with all obligations that are by their nature intended to survive the end of this agreement, including without limitation intellectual property and data (clause 5), confidentiality & privacy (clause 6) and liability (clause 7).

9. Dispute Resolution

A party claiming that a dispute has arisen under or in connection with this agreement must not commence court proceedings arising from or relating to the dispute, other than a claim for urgent interlocutory relief, unless that party has complied with the requirements of this clause.

A party that requires resolution of a dispute which arises under or in connection with this agreement must give the other party or parties to the dispute written notice containing reasonable details of the dispute and requiring its resolution under this clause.

Once the dispute notice has been given, each party to the dispute must then use its best efforts to resolve the dispute in good faith. If the dispute is not resolved within a period of 14 days (or such other period as agreed by the parties in writing) after the date of the notice, any party to the dispute may take legal proceedings to resolve the dispute.

10. Force Majeure

We are not liable for any delay or failure to perform our obligations under this agreement to the extent caused by events beyond our reasonable control (Force Majeure Event), including natural disasters, acts of government, war, terrorism, civil unrest, industrial disputes, or widespread outages or failures of telecommunications or internet infrastructure.

If a Force Majeure Event occurs, we will use reasonable efforts to notify you and to resume performance as soon as reasonably practicable. Our affected obligations will be suspended for the duration of the Force Majeure Event.

11. General

11.1 Notices

A notice or other communication to a party under these Terms must be sent to the other party's email address.

11.2 Governing Law and Jurisdiction

This agreement is governed by the law applying in Tasmania. Each party irrevocably submits to the exclusive jurisdiction of the courts of Tasmania and courts of appeal from them in respect of any proceedings arising out of or in connection with this agreement. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.

11.3 Waiver

No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

11.4 Severance

Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.

11.5 Assignment

A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party.

11.6 Entire Agreement

This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.

Last updated: September 2026